Description
Lean Office
This training allows you to comprehend and to deploy a structured methodology aiming at eliminating all waste from the administrative areas.
The goal is to optimize the efficiency of the administrative processes of your company reducing lead times and minimizing inventories, all improving quality of the documents and processes. It allows to develop a new vision of the administrative processes, organized around strong value added activities, in a continuous improvement project.
Together with the “Lean Manufacturing” techniques, this methodology gives you the opportunity to involve all areas of your company in a global optimization plan.
Objectives
- Draw a value stream map, analyse and set up a value stream of the administrative processes.
- Identify all waste in order to eliminate it.
- Simplify the information flow in order to improve customer satisfaction.
- Establish the information flow based on customer demand.
- Develop the capacity of the administrative areas to provide reliable information, as soon as possible and to the cheapest cost.
- Understand and adopt the 5S organization methodology in the administrative areas.
- Implement the 7 steps of fixing problems
- Build up a systematic and continuous improvement of processes.
Content
First Module :
- Value Stream mapping of the administrative processes
- Draw the Current State Value Stream Mapping,
- Define a Lean Information flow:
- Eliminate all waste
- Reduce lead times
- Design a continuous, customer demand driven flow
- Identify improvement opportunities,
- Re-configure flows and design a Future State Value Stream Mapping,
- Implement the optimized Value Steam.
Second Module :
- The 5S in administrative areas 1st milestone of Continuous Improvement :
- Sorting and classification rules,
- Standardization of documents
Third Module :
The 7 steps of Problem Solving :
1. Describe the problem,
2. Depict the actual process,
3. Identify the causes,
4. Find a solution and an action plan,
5. Implement the accepted solution,
6. Verify the results and the objective achievement,
7. Formalize and Identify all new improvement opportunity.
Target audience
Basically all administrative areas are involved.
Starting with the order entry, order processing, engineering and technical offices, purchasing, logistic, sales, finance and controlling and any other manager or engineer from the other functions involved in the Lean Manufacturing project.
Objectives
Draw a value stream map, analyse and set up a value stream of the administrative processes.
Identify all waste in order to eliminate it.
Simplify the information flow in order to improve customer satisfaction.
Establish the information flow based on customer demand.
Develop the capacity of the administrative areas to provide reliable information, as soon as possible and to the cheapest cost.
Understand and adopt the 5S organization methodology in the administrative areas.
Implement the 7 steps of fixing the problems "Plan, Do, Check & Act".
Build up a systematic and continuous improvement of processes.
Content
First Module :
- Value Stream mapping of the administrative processes :
- Draw the Current State Value Stream Mapping,
- Define a "Lean" information flow:
- Eliminate all waste,
- Reduce lead times,
- Design a continuous, customer demand driven flow,
- Identify improvement opportunities,
- Re-configure flows and design a Future State Value Stream Mapping,
- Implement the optimized Value Steam.
Second Module :
- The 5S in administrative areas 1st milestone of Continuous Improvement :
- Sorting and classification rules,
- Standardization of documents
Third Module :
The 7 steps of Problem Solving :
1. Describe the problem,
2. Depict the actual process,
3. Identify the causes,
4. Find a solution and an action plan,
5. Implement the accepted solution,
6. Verify the results and the objective achievement,
7. Formalize and Identify all new improvement opportunity.
Fourth Module :
• Implementation technique of the "Lean Office" concept.
Approach
This training is composed of 4 Modules. Every section is build up of a theoretical part and a practical part to facilitate the understanding of the theory.
Public workshops
It’s a unique opportunity to meet other members of the “Global Lean Community” and exchange ideas and solutions of the Lean Office techniques.
Private workshops
The Lean Office workshop on-site can be specific to your precise needs. You will obtain the benefits directly since the tools and technologies can be related to your particular environment.
Schedule
Duration : 2 Days
Format: In-House
REOSS - Lean Office Course - 2 days
